Shipping and Delivery
Welcome to the Shipping and Delivery page for VISGEE INNOVATION LABS LLP. We aim to provide a seamless and efficient delivery process to ensure that you receive your Purity Gloss products promptly and in perfect condition. Please review the following information regarding our shipping policies, delivery times, and associated costs.
Shipping Policy
Domestic Shipping (Within India)
- Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Time: Delivery times vary based on location. Typically, orders are delivered within 3-7 business days.
- Shipping Cost: Standard shipping is free for orders over ₹500. For orders below ₹500, a flat rate shipping fee of ₹50 applies.
- Expedited Shipping: Available at an additional cost of ₹150, with delivery within 1-3 business days.
International Shipping
Currently, we do not offer international shipping. We are working to expand our delivery services to more countries. Please check back for updates.
Delivery Process
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Shipment Notification: When your order has been shipped, you will receive a shipment notification email with tracking information.
- Tracking: You can track your order using the tracking number provided in the shipment notification email.
- Delivery: Our delivery partners will deliver your order to the address specified during checkout.
Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we strive to deliver your order within the estimated delivery time, delays can occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs clearance. We will notify you of any significant delays.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at care@puritygloss.com. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
Contact Us
If you have any questions or concerns about our shipping and delivery policies, please contact us at:
VISGEE INNOVATION LABS LLP
Email: care@puritygloss.com
Phone: +91-8527006144 (Available Monday to Friday, 9:00 AM to 6:00 PM IST)
Address: Shop No. 06, GDA Market, Patel Marg, Patel Nagar 1, Ghaziabad, Uttar Pradesh, 201001, India
Thank you for choosing Purity Gloss. We appreciate your business and are committed to delivering your products with care and efficiency.